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Receptionist of Consultation
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We DITE have customer inquiry center to solve any problems about our goods
or online shopping. We will reply to customers as soon as possible and
do our best to offer the proper and useful information. Please feel free
to ask us. |
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How to ask
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Please ask by the phone or the following inquiry form.
TEL: +81-75-495-3581 (FAX OK!)
From 9:00 am to 5:30 pm (Except Sunday, Public holiday, and During Summer/Winter holiday) |
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Content of inquiry
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If you use customer service inquiry center, we only see your content on
the sentences so please write as detail as possible. Don't worry about
personal privacy. We will use it only for answering your questions and
we will keep your privacy secret. |
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Reply to inquiry
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We will reply your inquiry from the inquiry form by E-mail.
We are trying to reply the same day if we got the inquiry before 5:30 pm but some inquiries require two or three days to answer.
We can't reply during Sundays, Public holiday, Summer/Winter holiday, so
we will answer on the following business day.
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If you can't get the E-mail from us, there is a possibility of missing
such as wrong E-mail address.
Please let us know it. |
DITE Customer Inquiry Missing Center |
